Returns
If you receive a product that is damaged or incorrect, please contact us within 7 days of receiving your order so we can help resolve the issue.
To request a return, please email: info@agent80.com.au
Include:
- Your order number
- A description of the issue
- Photos if the item is damaged
Food Products
Due to food safety regulations, opened food products cannot be returned unless the product is faulty, unsafe, or incorrect.
If you believe a product is faulty or there is an issue with your order, please contact us within 7 days of receiving your order and we will work with you to resolve the issue.
Allergen Notice
Our products are made using natural ingredients and may contain allergens. Customers with food sensitivities or allergies should carefully review ingredient information provided on product labels or contact us before purchasing if they require further details.
Refunds
If a refund is approved, it will be issued to the original payment method used at checkout. Refunds may take several business days to appear depending on your payment provider.
Exchanges
If you received the wrong item or there is an issue with your order, we will arrange a replacement where possible.
Shipping Costs
Shipping costs are non-refundable unless the return is due to an error on our part.